Nowadays, any organization is as strong as its IT systems are. Even if everything is 99% of the time functional, this means that there are 7 hours a month when something breaks. A customer may not reach you. A contract may not be generated and reviewed. A delivery may be delayed. A control may not be performed or may be skipped. An essential purchase may not be approved.
Phantom is the service monitoring solution designed to take your infrastructure capabilities to a higher level of performance. It helps you proactively identify and troubleshoot IT infrastructure outages. By using Phantom, you can be aware of network problems (if any) before your customers, end-users or managers do. It will also help you monitor service level and prove SLA claims.
